Mystery Shopper Analyzer
Score a mystery-shopper visit and see the weighted result — see it live as you score, then save it to build up a history.
About this tool
Each category is scored 0–10 and combined using fixed weights — Greeting 20%, Cleanliness 20%, Product knowledge 25%, Upsell 15%, Checkout 20% — to give one overall weighted score, shown both out of 10 and as a percentage. This version uses these fixed, sensible defaults rather than letting you edit the weights; if your own mystery-shopper programme weights categories differently, treat this as a quick approximation and adjust your interpretation accordingly.
The lowest-scoring category is highlighted so you can see at a glance where a visit fell down, and saved visits build up a simple history you can browse, export or import.